While non-medical home care franchise business operations are fairly straightforward — get a request, evaluate needs and provide care — coordinating all the moving parts presents challenges for even the most organized business owner. Day-to-day management includes confirming that staff members are where they need to be, ensuring clients’ needs are met, and communicating with family members regarding payments and concerns.
The Sunny Days In-Home Care franchise provides a catalogue of technology tools packaged in an administrative online software portal aimed at improving efficiency. It’s our goal to make the management of a Sunny Days senior care franchise as streamlined as possible so that you can focus on providing great care and growing your business.
A senior care franchise with accounting and business management software
Accounting and operations are what keep a business running, and our software portal can help you organize both. The software optimizes your operations with reporting and analytics tools, marketing tools and readmission tracking. You can conduct customer relationship management activities through the portal as well.
Our in-home care franchise business software portal additionally helps with employee-related functions, including payroll, overtime management, and human resources and benefits. To ease the hiring process, franchise owners can also conduct searches, interviews and background screenings, all on this one convenient platform.
Sunny Days In-Home Care franchise technology aids in scheduling
One of the most important parts of any senior care franchise business is making sure all your clients are covered. Coordinating caregivers and clients can be cumbersome, but our software portal’s scheduling tool simplifies the process for franchise owners.
To find the right caregiver for a client, the portal allows you to sort caregivers based on 20-plus criteria, including their availability, location, training, and even client preferences and requests. In the case that a caregiver calls off for his or her shift, the portal allows you to find the best available replacement, not just the first person you can get on the phone.
Better tools for non-medical home care franchise clients
At Sunny Days In-Home Care, we know that clients of our non-medical home care franchises are not just the seniors and others we assist. Their families and loved ones are also an important part of coordinating and maintaining care. They are invested emotionally and often financially in their loved one’s well being.
To help family members stay connected, they can also log into our software portal into a dedicated family area that helps them interact with our in-home care franchise services. Namely, they can see what activities their loved one has been involved in that day and every other day of the week. Did they eat lunch? How did the doctor appointment go? The caregiver inputs this information, along with any additional comments, to help family members feel assured and informed. This communication portal relieves the senior care franchise office from acting as the go-between for the caregiver and family.
Also, the portal allows family members to pay and even split payments right on the site, simplifying the process for them and for you.
Sunny Days In-Home Care franchise simplifies business operations
Opening a senior care franchise has never been easier! Sunny Days gives you the tools you need to manage the business and provide excellent care, along with ongoing support. Learn more about this non-medical home care franchise opportunity and request more information today!